CHOICE COMPLIANCE AND ETHICS PROGRAM

“Honesty and integrity in all dealings” is expected at Choice.  Our Compliance and Ethics Program empowers staff to prevent, detect, and report any conduct or action which fails to comply with applicable laws or which fails to satisfy the Choice Code of Conduct.  

We encourage all employees, customers and business associates to promptly report any actual or suspected compliance and ethics issues and multiple options for reporting are provided:  

  • Directly to a supervisor (manager)

  • Directly to another member of the management team

  • Directly to a member of our area, corporate, or regional leadership team

  • Directly to Human Resources

  • Directly to the Compliance Officer:  (314) 275-9000.

  • Call the Choice Compliance Hotline at 855-900-0855

We are highly committed to the Compliance and Ethics program and we prohibit retaliation against any employee who reports what was reasonably believed to be an act of wrongdoing or violation of the Choice Code of Conduct.

CODE OF CONDUCT

Choice Rehabilitation, LLC is committed to providing a corporate culture and working environment that sets a high standard for integrity and ethical business behavior. Our organization is dedicated to making the right “Choice” always.

Integrity is defined as honesty of character; doing the right thing even when no one is looking.  It is our internal compass that guides us to make the right choices in everyday business operations.  We examine our business practices as well as our personal character so we may communicate with customers, residents, and one another to ensure that we are operating in accordance with high principles of integrity in all areas.

It is every employee’s responsibility to demonstrate integrity through personal example at Choice.  We rely on the trust of our customers and their families, and we must never take any action that puts that trust in jeopardy.

Our Code of Conduct provides an ethical and legal framework for business practices and conduct to which all Company employees must adhere.

Our Choice Therapist are primary caregivers who provide direct therapeutic care or services for the elderly.  Our responsibility to our patients and residents requires a very high standard of performance from our employees.  Therefore, conduct that limits, restricts or interferes with our ability, or another person’s ability, to respond to our patients’ needs is unacceptable.  These values are discussed in detail in the Code of Conduct.  Employees are expected to fully adhere to the Code of Conduct and report issues of concern in a timely manner.  

ANTI-HARASSMENT

Choice Rehabilitation LLC is committed to a work environment in which all individuals are treated with respect and dignity and are free from all forms of harassment and discrimination. Any form of harassment, even when not unlawful or directed at a protected category, is prohibited and will not be tolerated. All employees, including supervisors, coworkers, vendors, contractors, customers or other third parties, are expected to adhere to this policy.

Reported or suspected occurrences of harassment or discrimination will be promptly and thoroughly investigated. Following an investigation, Choice Rehabilitation LLC will promptly take any necessary and appropriate disciplinary action.

Choice Rehabilitation LLC will not permit or condone any acts of retaliation against anyone who files or cooperates in the investigation of harassment or discrimination complaints.

1. The term “harassment” includes harassment based on any category protected by federal, state or local law, which may include, but is not limited to, unwelcome slurs, jokes, or verbal, graphic or physical conduct relating to an individual's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation.

2. Sexual harassment consists of unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature where:

a. Submission to such conduct is an explicit or implicit term or condition of employment;

b. Employment decisions are based on an employee's submission to or rejection of such conduct; or

c. Such conduct unreasonably interferes with an individual's work performance or creates an intimidating, hostile or offensive working environment.

Anti-Retaliation

 Choice Rehabilitation LLC strictly prohibits any form of retaliation against any employee for asking questions, raising concerns or reporting possible improper conduct. Anyone who engages in retaliation or any form of harassment directed against an employee, contractor, subcontractor or vendor for reporting a false claims concern will be disciplined.